recruiter ssa academy
About
Position Summary:
The Client Relations Executive will be responsible for managing client interactions, ensuring smooth operational processes, and supporting the sales and administration teams. This role requires a proactive and professional individual capable of handling client inquiries, coordinating payments, conducting follow-ups, and collecting feedback to enhance overall client experience.
Key Responsibilities:
● Professionally welcome and assist walk-in clients, ensuring a positive first impression.
● Conduct preliminary client consultations to understand requirements and provide accurate service information.
● Collaborate with senior counsellors or management for detailed client engagements.
● Oversee payment collection, reconciliation, and accurate record-keeping of transactions.
● Perform follow-ups via calls, WhatsApp, and emails to facilitate client sign-ups and project completions.
● Maintain and update client databases, enquiry logs, and payment records in CRM or Excel.
● Prepare and organize application forms, agreements, and confidential client documents.
● Assist in office administration, including scheduling, documentation, and internal coordination.
● Support reporting activities, including sales and operational summaries for management review.
● Maintain a professional and organized office environment, ensuring a smooth client experience.
● Collaborate with marketing teams for basic promotions and client engagement initiatives.
● Collect client feedback and reviews post-project completion to support continuous service improvement.
Qualifications & Requirements:
● Nationality: Philippines, Nepal, Sri Lanka, or Pakistan.
● Female candidates preferred.
● Strong communication and interpersonal skills in English; knowledge of Arabic is a plus.
● Minimum 1 year of experience in sales, client relations, or office administration (freshers may be considered).
Info
- Founded at
- 2015-02-08 00:00:00
- Type
- شركة خاصة
- Size
- 1-10 موظفين
- Business sectors
- تعليم
- Languages
- إنجليزي
- Address
- Abu Dhabi Municipality, إمارة أبو ظبي, الإمارات العربية المتحدة 🇦🇪
- Phone
- 9940133922
Benefits
- قواعد اللباس الكاجوال
Culture
- التطوير الوظيفي