Automotive Service Advisor. R highly neg. Bellville, Cape Town
وصف
Progressive after-market service centre seeks to secure a certified, personable service advisor to act as the liaison between customers and service technicians.
ما نقدمه
Salary is commensurate on experience
Incentives provided for achieving and exceding targets
Growth opportunity is available for ambitious, hardworking staff
Staff orientated environment, management that are proactive and results orientated
ما تقدمه
Strong skills in labour hour and parts costing, Warranties Vehicle inspections, Auto technical, Job cards, quotes, Customer liaison, knowl of VW, Audi, Merc and BMW Brands essential.
المهام الخاصة بك
• Greeting customers and directing them to available mechanics.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Liaising with service technicians about parts ordering and ensuring parts are available when needed
مصطلح التوظيف الوظيفي
- نوع العمالة
- عقد دائم
- مستويات الأقدمية
- متوسط الخبرة
- جدول العمل
- دوام كامل
- مكان العمل
- من المكتب
- تاريخ البدء
- مارس 01, 2023
- ساعات العمل
- 40h /أسبوع
- أيام العطلة
- 15 يوم / أسبوع
- فترة اختبار العمل
- 3 اشهر
- فترة إشعار العمل
- 2 أسبوع
- نطاق الراتب الوظيفي
- 8000 - 15000 ZAR
ثقافات العمل
المؤهلات
موقع مكتب العمل
Recruitment process
Posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.