About

Progressive after-market service centre seeks to secure a certified, personable service advisor to act as the liaison between customers and service technicians.

ما نقدمه

Salary is commensurate on experience
Incentives provided for achieving and exceding targets
Growth opportunity is available for ambitious, hardworking staff
Staff orientated environment, management that are proactive and results orientated

ما تقدمه

Strong skills in labour hour and parts costing, Warranties Vehicle inspections, Auto technical, Job cards, quotes, Customer liaison, knowl of VW, Audi, Merc and BMW Brands essential.

المهام الخاصة بك

• Greeting customers and directing them to available mechanics.
• Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
• Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
• Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
• Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
• Managing and overseeing the dealership's workflow and schedule.
• Calling customers to advise them about service changes or car pick-up times.
• Maintaining positive customer relationships to ensure repeat business.
• Ensuring all details on services rendered and costs are related to customers and processing their payments.
• Liaising with service technicians about parts ordering and ensuring parts are available when needed

Employment terms

نوع العمالة

عقد دائم

Seniority

متوسط الخبرة

جدول العمل

دوام كامل

مكان العمل

من المكتب

تاريخ البدء

Mar 01, 2023

ساعات العمل

40h /أسبوع

أيام العطلة

15 days /Year

فترة اختبار العمل

3 اشهر

فترة إشعار العمل

2 أسبوع

Salary

8000 - 15000 ZAR

Culture

مساحات عمل رعاية

تعويض تنافسي

ملاحظات بناءة

صادقة ردود الفعل

الثقافة التقدمية

الثقة والاحترام

Qualification

Possible office work locations

City of Cape Town