About

We are looking for a responsible and reliable individual to join our team of Customer Support Representatives. The successful candidates will be responsible for answering customer calls, utilizing company policies to solve customer issues and informing the head of customer support when necessary.

ما نقدمه

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance

ما تقدمه

Our Customer Support Representatives work directly with customers and are often the first point of contact for product or platform issues. We are seeking candidates who have a commitment to customer satisfaction and an ability to make quick, accurate decisions.

المهام الخاصة بك

Responsibilities:

Answer customer calls in a courteous, professional manner.
Answer questions regarding customer orders and any other product inquiries.
Maintain customer satisfaction.
Resolve issues and problems in a timely manner.
Obtain information such as account numbers, credit card numbers, and other relevant customer information.
Take and record customer information for purposes of identification verification and future reference.

Employment terms

نوع العمالة

عقد دائم

Seniority

طالب مبتدئ

جدول العمل

دوام كامل

مكان العمل

من المكتب

تاريخ البدء

البداية الفورية

ساعات العمل

40h /أسبوع

أيام العطلة

سياسة إجازة غير محدودة

فترة اختبار العمل

2 أسبوع

فترة إشعار العمل

2 أسبوع

Salary

20 - 25 USD

Benefits

مزايا رعاية الأطفال

التأمين على الأسنان

برامج تقدير الموظفين

تأمين صحي

Culture

التطوير الوظيفي

Qualification

Possible office work locations

برونكس