Remote Tech Support Specialist

Are you passionate about technology and love solving technical challenges? We are seeking dynamic and customer-focused individuals to join our team as Tech Support Agents!

• Competitive base salary.

• Ongoing training and career development opportunities.

• Exciting projects and a collaborative team culture.

• Opportunity to be at the forefront of IT innovation.

• Paid time off.

• Parental paid time off.

• Proven experience in the IT sector.

• Strong communication and negotiation skills.

• Technical aptitude to understand and articulate complex IT solutions.

• Ability to work collaboratively in a fast-paced environment.

• Respond to inbound sales or tech support inquiries via phone, email, and chat.

• Understand customer needs and present tailored IT solutions.

• Collaborate with cross-functional teams to ensure seamless service delivery.

• Build and maintain strong customer relationships.