Render Staffing

About

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Info

Founded at

2018-06-01 00:00:00

Type

شركة خاصة

Size

11-50 موظفًا

Business sectors

مستشار إدارة علاقات العملاء (CRM) التحول الرقمي

Languages

إنجليزي شونا خوسا الزولو

Address

City of Johannesburg Metropolitan Municipality, خاوتينغ, جمهورية جنوب افريقيا 🇿🇦

Phone

603968643

Benefits

قواعد اللباس الكاجوال

Culture

النمو والتعلم

لا مكتب السياسة

فخر في العمل

ثقافة الفريق أولا

اتصالات شفافة

الثقة والاحترام