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NEELAM BASNET

Lecturer

Project manager
Manager

Description

  • I was given both the duty of manager as well as HR. I managed all employees under me, I made reports such us employee survey and marketing strategy for the company. I've also made job description for each employees and built an organizational structure for the company.

  • I did internship both in customer service and administrative assistant office on shift basis. I carried out administrative duties such as managing and distributing information among co- workers , providing support to manager, assisting in daily office need, performing clerical works. In my schedule with customer service assistant I did tasks such as answering calls and corresponding by email , schedule meetings and supporting visitors, handling all incoming customer queries and questions, Providing the appropriate service and information or referring clients to another department.

Professional experiences

Department Head of Don Bosco college

Full-time
Don Bosco college
Nefas Silk Lafto πŸ‡ͺπŸ‡Ή
Dec 2012 - Jun 2017
  • I was given both the duty of manager as well as HR. I managed all employees under me, I made reports such us employee survey and marketing strategy for the company. I've also made job description for each employees and built an organizational structure for the company.

  • I did internship both in customer service and administrative assistant office on shift basis. I carried out administrative duties such as managing and distributing information among co- workers , providing support to manager, assisting in daily office need, performing clerical works. In my schedule with customer service assistant I did tasks such as answering calls and corresponding by email , schedule meetings and supporting visitors, handling all incoming customer queries and questions, Providing the appropriate service and information or referring clients to another department.

Educations

Bachelor's Degree

Mekaneyesus Managment and Leadership college
Public Administration
Jan 2014 - Sep 2017

Master's Degree

Excellent
Mekaneyesus Managment and Leadership College
Public Administration
Jan 2019 - Jun 2021

Soft skills

Accountability Active Listening Acuity Adaptability Analysis Attention To Detail Brainstorming Collaboration

Languages

Amharic English Oromo Spanish

Work culture

Clear Vision & Goals

Workplaces

Remote Office Hybrid

Work schedules

Full-time

Employment types

Permanent

Location

Anywhere