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Examine mobile phone and smartphone unit sent for repair and observe operation until initial diagnostic is made
Re-install operating systems and reboot to check problem still recurs
Conduct prescribed diagnostics and document results
Open, disassemble and conduct further troubleshooting of parts with electronic hand tools and testers.
Document all work done and parts replaced for proper billing purposes.
Advise client on progress of troubleshooting and attach initial cost estimations when needed.
Observe regular work timetables to attain optimum work productivity..