Render Staffing

Customer Service Consultant

Customer service adviser 11-50 employees 5K - 9K ZAR / Monthly
Mid-Level Permanent Full-time Office

About This Position

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

30 Positions to fill

Who You Are

  • Ability to stay calm when customers are stressed or upset.
  • Able to give customer support.
  • Outspoken and energetic
  • Fluent in English

What You'll Do

  • Customer Service Consultant Responsibilities:
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

What You'll Get

  • Basic plus commission.
  • Incentives plus benefits.
  • Off weekends.
  • December bonuses.
  • Holidays off days.


Salary Range
5000 – 9000 ZAR / Monthly
Bonus Range
No Bonus Range
Stock Range
No Stock Range

Job Employment Term

Earliest start date
Immediate start
Working Hours
40h / Week
Unlimited vacation policy
Work Probation Period
1 Week
Work Notice Period
No Notice Period

Employee Benefits

Casual Dress Code