Joseph Yousef
Officer -Operations
About me
Result-driven, Customer and Business focused senior professional with overall 5 years 3 months’ experience at VFS GLOBAL PVT LTD (World’s largest outsourcing and technology services specialist for governments and diplomatic missions worldwide). Effective team player with exceptional communication, interpersonal, analytical skills with diversified specialization in visa & passport application processing services.
Professional experiences
Officer-Operations
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Ensure secure transfer of Canadian passports and documents from the Application Centers to Embassies, Consulates, and government offices.
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Validate the passport received from Embassies/Consulates and dispatch it to various respective centers via designed procedures and share a daily report daily to stake holders.
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Perform Biometric enrollments to foreign customers.
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Monitoring, mentor and train new hires in front office tasks and activities, provides assistance to colleagues and performs other duties.